35+ YEARS IN MARKET
Continuously operating since 1990. 25,000+ consulting hours delivered and 596+ critical production incidents resolved. Pattern recognition only decades of real operation can build.
EMERGENCY RESPONSE TEAM — AVAILABLE NOW
This is not the time to experiment. It's time to call someone who has solved this problem hundreds of times — and knows exactly what to do in the next 30 minutes.
No prior contract. No signup. Immediate response.
WE KNOW WHAT YOU'RE GOING THROUGH RIGHT NOW
The phone won't stop ringing
Directors, clients, the whole team asking when it'll be back. And you have no answer because you don't know when — or if — it will be fixed.
You've tried everything you know
Restarted the service. Checked the logs. Searched Stack Overflow. Nothing worked. Now it's time to call someone who knows more.
Every minute has a price
Sales stopped. Orders not processed. Employees idle. The cost of downtime grows every minute and you still don't have an ETA.
The feeling of being alone
No in-house DBA. The vendor won't answer. The freelancer vanished. You're carrying this alone — and you don't have to.
We've handled over 596 emergencies like yours. Most resolved within the first hour of service.
Mon–Fri 9AM–6PM: 30 min · After hours: 2h
596 CASES. 35 YEARS. NO IMPROVISING.
We've seen this error before. Probably more than once. Our emergency team has memory spanning over three decades of resolved incidents.
Emergency cases resolved and cataloged. Each incident became knowledge applied to the next.
Years serving production databases. There's no scenario our team hasn't seen.
Consulting hours accumulated. More than certification — it's real mastery, built case by case.
INCIDENTS WE'VE ALREADY RESOLVED
Database won't start · Data corruption · Critical performance · Production deadlock · Replication failure · Emergency restore · Server freeze · Intermittent instability · Explosive disk growth · Uncontrolled queries · Compromised permissions · Migration issues · Full lock · Out of memory · InnoDB crash
"We went from an uncertain scenario, with many sleepless nights, to a stable and reliable environment. In the only serious incident we had, the SLA was exceptional."
— HTI Client · SQL Server Management · 6-month contract
"In 2 weeks of consulting, we discovered the problem was deeper than we imagined — and HTI fixed it from the operating system to the database."
— HTI Client · Oracle → MySQL Migration
SIMPLE. FAST. NO BUREAUCRACY.
You contact us
WhatsApp or phone. Describe the problem in one line. No report needed — our DBA will ask what's needed.
Senior DBA contacts you
A senior specialist calls back. Not an attendant, not a helpdesk. A DBA who has resolved this type of incident before.
Diagnosis and remote access
We open a secure connection to the environment. In parallel, we begin diagnosis and map the failure point.
We work until it's fixed
We don't close the ticket before stabilizing the environment. Service only ends when the database is back and you confirm it's operational.
Payment is made by hour package via credit card or PayPal — before service begins. No contract, no procurement process, no board approval. You pay and within 30 minutes a Senior DBA is on the problem.
The database won't fix itself. But we probably can.
Call the team — WhatsApp now →WHY HTI
Sustaining critical environments in Brazil since 1990. We're not a generic consultancy that learned databases — we are The Database Company.
Continuously operating since 1990. 25,000+ consulting hours delivered and 596+ critical production incidents resolved. Pattern recognition only decades of real operation can build.
The only MySQL Authorized Education Center (AMEC) of Oracle University in Brazil — achieved twice. Over 1,000 DBAs trained in official HTI courses.
DBAs operate from a restricted-access room at PIT São José dos Campos: 24h CCTV, biometric access, dedicated rack. No remote freelancers, no improvised workstations. Compliance that goes beyond internal policy.
Behavioral monitoring developed in-house. Detects anomalous ingestion patterns and access to protected objects — no third-party tool dependency.