DEDICATED REMOTE DBA — SINCE 1990

    YOUR DATABASE CANNOT STOP.

    While your team sleeps, our NOC monitors every metric in your environment. Senior DBAs in a controlled physical facility, 24 hours a day — no freelancers, no improvised workstations.

    99.9999%
    SLA delivered in production — Infracommerce
    35+
    Years of critical operations in Brazil
    24/7
    Monitoring via dedicated NOC
    50+
    High-complexity companies served

    Trusted by those who demand absolute excellence

    Brazilian Army·SAAB / SISFRON·Stone·Porto Seguro·BMW·Banco BMG·Azul Seguros·DataPrev·Linx·Qualicorp·Infracommerce·TRF-4·Cappta·Yahoo

    THE PROBLEM

    WHEN THE DBA LEAVES, WHAT REMAINS?

    Knowledge walks out the door

    Scripts, configurations, incident history, access credentials — all in one person's head. When they leave, you start from zero.

    Freelancers have no real SLA

    No contract, no NOC, no controlled facility. When the database crashes at 2 AM, you pray they're online and available.

    In-house DBA is expensive and fragile

    Salary, benefits, training, vacation, sick leave. What if they resign the week the system goes to production?

    HTI solves all three

    Permanent team, controlled physical facility, 24/7 NOC, complete documentation, contractual SLA. Your environment's knowledge never leaves the company.

    SERVICE

    DEDICATED REMOTE DBA.

    This is not occasional support. It's continuous sustaining with strict SLA, complete documentation and a team that knows your environment deeper than any in-house professional.

    01

    24/7 MONITORING

    Dedicated NOC monitors availability, performance, replication, disk, memory and anomalous data behavior in real time — before they become incidents.

    NagiosZabbixDBSnoopMONyog
    02

    CONFIGURATION MANAGEMENT

    Complete control of changes, updates, patches and hot fixes. Audit and reports of all alterations in the RDBMS and embedded code.

    Change ManagementPatchesHot Fixes
    03

    CAPACITY PLANNING

    We anticipate your database growth before it causes slowdowns. Resource forecasting, scalability and preventive action plan.

    CapacityScalabilityForecasting
    04

    TUNING & PERFORMANCE

    Query optimization, indexes, execution plans and engine configuration. Your database runs at peak efficiency, not at the limit of patience.

    Query TuningIndexExecution Plan
    05

    BACKUP & RECOVERY

    Complete backup strategy, periodic restore tests and documented recovery plan. When the worst happens, response time is measured in minutes.

    BackupRestoreRTORPO
    06

    REPORTS & SLA

    Monthly performance, incident and preventive action reports. Contractual SLA with defined penalties. Full transparency on your environment.

    Contractual SLAMonthly ReportKPIs

    NO REMOTE FREELANCERS

    SECURE ROOM. RESTRICTED ACCESS.

    All our DBAs work on-site in a restricted access room. This isn't security talk. It's physical infrastructure.

    • 24h surveillance cameras
    • Biometric access restricted to DBA team
    • Dedicated rack with power redundancy
    • Zero unauthorized external access to the environment

    No remote freelancers. No improvised workstations. Security and compliance are part of the contract.

    RESULTS IN PRODUCTION

    REAL PROOF.

    INFRACOMMERCE

    99.9999%

    E-commerce availability

    E-commerce sustaining with near-absolute availability and zero transaction loss in hyper-concurrency environments.

    CAPPTA — BLACK FRIDAY

    ZERO DOWNTIME

    Total peak performance

    Stability during Black Friday and Christmas for critical financial transactions. Proven resilience under maximum stress.

    BRAZILIAN ARMY

    BILLIONS/MIN

    Inserts in national defense

    Data infrastructure for Brazil's border system. Massive real-time telemetry ingestion with AI modeling.

    PROCESS

    FROM CONTRACT TO LIVE IN DAYS.

    Week 1

    Environment diagnosis

    Complete mapping of infrastructure, versions, configurations, immediate risks and incident history.

    Week 1–2

    Onboarding and documentation

    The entire team learns your environment. Scripts, access, topology — documented and versioned. Knowledge becomes company asset, not one person's.

    Week 2 onwards

    Active 24/7 NOC

    Continuous monitoring, incident management, proactive tuning and monthly reports. You receive alerts only when action is needed.

    Continuous

    Continuous improvement

    Capacity planning, trend analysis and strategic recommendations. Your database gets more efficient every month.

    LET'S TALK.

    Talk directly with a Senior DBA. No sales screening, no 6-field forms. A 20-minute technical conversation to understand your environment and tell you if we can help.

    Technologies

    MySQLPostgreSQLSQL ServerOracleMongoDBRedisMariaDBAmazon RDSAmazon AuroraAzure SQLIBM DB2Supabase

    WHY HTI

    DATABASE
    AUTHORITY
    SINCE 1990.

    Sustaining critical environments in Brazil since 1990. We're not a generic consultancy that learned databases — we are The Database Company.

    01

    35+ YEARS IN MARKET

    Continuously operating since 1990. 25,000+ consulting hours delivered and 596+ critical production incidents resolved. Pattern recognition only decades of real operation can build.

    02

    ORACLE AMEC — ONLY IN BRAZIL

    The only MySQL Authorized Education Center (AMEC) of Oracle University in Brazil — achieved twice. Over 1,000 DBAs trained in official HTI courses.

    03

    CONTROLLED PHYSICAL FACILITY

    DBAs operate from a restricted-access room at PIT São José dos Campos: 24h CCTV, biometric access, dedicated rack. No remote freelancers, no improvised workstations. Compliance that goes beyond internal policy.

    04

    DBSNOOP — PROPRIETARY TOOL

    Behavioral monitoring developed in-house. Detects anomalous ingestion patterns and access to protected objects — no third-party tool dependency.