35+ YEARS IN MARKET
Continuously operating since 1990. 25,000+ consulting hours delivered and 596+ critical production incidents resolved. Pattern recognition only decades of real operation can build.
COMPLETE DATABASE MANAGEMENT — SPECIALIZED MSP
When data management is treated as operational cost, it becomes a bottleneck. When treated as a strategic asset, it becomes competitive advantage. HTI takes complete ownership — from architecture to daily operations — so you can focus on what only you can do.
Servers managed in production today
Tickets handled per day — current average
Years of continuous operation
Of management accumulated in the last decade
From CAPEX to OPEX — no capital immobilization
WHY INTERNAL MANAGEMENT STALLS GROWTH
You hire a Senior DBA. In six months they know the environment. In twelve, they've received a better offer and are leaving — taking with them all the knowledge that took a year to build.
All environment intelligence — configurations, incident history, critical scripts, passwords — concentrated in a single person. When they leave, you're back to square one.
Your environment uses MySQL, SQL Server, and MongoDB. A MySQL specialist rarely has equivalent depth in the other two. You pay for one person and get partial coverage.
Scaling night and weekend coverage internally requires multiple professionals, overtime, and schedule management. The real cost of internal on-call rarely appears in the IT budget — but it's there.
Every incident, every version upgrade discussion, every data infrastructure decision takes the CTO away from what they should be doing: product, innovation, growth.
The HTI model solves all four problems at once. A team — not a person. A contract — not an employment bond. Documented assets — not concentrated knowledge.
WHAT WE DELIVER
Any DBA provider keeps the database running. HTI goes further: we think alongside you about architecture, scalability, cloud costs, and data strategy — as a data technology partner, not a vendor.
24/7 administration and support
Continuous environment operation with dedicated NOC, real-time alerts, and immediate incident response.
Architecture and technology decisions
We participate in RDBMS selection, version upgrades, cloud migration, and topology design decisions.
Continuous performance tuning
Query optimization, indexes, execution plans, and engine configuration — proactively, not just when the system complains.
Capacity planning and FinOps
Data growth projection, cloud instance right-sizing, and elimination of over-provisioned resources generating cost without value.
High availability and Disaster Recovery
Design, implementation, and periodic testing of HA environments, replication, automatic failover, and documented DR plan.
Security, LGPD and compliance
User management, privileges, encryption, access auditing, and compliance with data regulations.
Living environment documentation
All environment knowledge documented and continuously updated — never dependent on a single professional.
Monthly executive reports
Full visibility for the CTO: performance, incidents, preventive actions, health indicators, and strategic recommendations.
Remote DBA focuses on technical execution — monitoring, SLA, incidents, and tuning. It's the right service for those with clear scope who want stable operations. Database Management goes further: it includes participation in architecture decisions, FinOps, scalability strategy, and long-term vision of data as a business asset. It's the right service for those who want a strategic partner, not just an executor. Not sure which makes sense for your case?
Talk to a specialist — in 15 minutes you'll know →THE MATH YOUR CFO NEEDS TO SEE
Maintaining internal database management is CAPEX disguised as salary. HTI transforms this cost into OPEX — service invoice, operational expense, predictable month by month.
The real cost that doesn't appear in the budget
— Senior DBA salary: R$ 15–25k/month
— Employment charges: +65% on salary
— Benefits: health plan, meal vouchers, others
— Continuous training: certifications, courses
— Monitoring tools and licenses
— Vacation and absence coverage
— Termination and replacement risk
— Knowledge that leaves with resignation
R$ 35–50k/month
per single Senior DBA, without 24/7 coverage
OPEX — service invoice
→ Team of Senior DBAs (not one person)
→ 24/7 NOC with full coverage
→ Proprietary tools (DBSnoop) included
→ Living environment documentation
→ Monthly executive reports
→ Contractual SLA with penalties
→ No employment charges
→ No turnover risk
On request
customized scope — usually less than the cost of 1 Senior DBA
DO YOU FIT HERE?
You have a critical system dependent on databases but don't have — and don't want — an internal DBA. You want to completely outsource this responsibility to a specialized team that knows more than any individual hire could.
Complete management · No internal teamYour DBA handles day-to-day, but lacks capacity for strategic projects — migration, HA, architecture refactoring. HTI comes in as a senior extension: takes on technical complexity and frees the internal DBA for operations.
Complementary · High-level supportYou don't want a vendor who executes orders. You want someone who participates in data architecture decisions, brings proactive recommendations, and thinks together about how data sustains product growth.
Strategic · Long-term partnershipRESULTS IN PRODUCTION
INFRACOMMERCE · E-COMMERCE
Complete database management for hyper-competitive e-commerce. Zero lost transactions. Near-absolute availability sustained continuously.
TECH COMPANY · SQL SERVER + MONGODB
Assessment identified over-provisioning and inadequate configurations. Database FinOps eliminated R$ 75.5 million in unnecessary projected spending for the year.
CAPPTA · FINTECH · BLACK FRIDAY
Proactive management ensured complete stability during Black Friday and Christmas — the two critical transaction peaks of the year.
PROCESS
30 minutes with a Senior DBA. We map the real scope, technologies involved, and coverage level that makes sense for your context.
Technical assessment of database state, coverage gaps, immediate risks, and optimization opportunities. Base for the proposal.
Detailed scope with included services, specific SLAs for your context, report model, and monthly investment. No surprises — everything defined before signing.
Complete environment mapping, monitoring setup, initial documentation, and responsibility handover. NOC enters operation as soon as onboarding is complete.
Talk to a specialist. Describe the environment — size, technologies, criticality level, and what concerns you today. In 30 minutes you'll understand if HTI is the right partner and what the management model would look like for your context.
Prefer direct conversation?
Technologies we manage
WHY HTI
Sustaining critical environments in Brazil since 1990. We're not a generic consultancy that learned databases — we are The Database Company.
Continuously operating since 1990. 25,000+ consulting hours delivered and 596+ critical production incidents resolved. Pattern recognition only decades of real operation can build.
The only MySQL Authorized Education Center (AMEC) of Oracle University in Brazil — achieved twice. Over 1,000 DBAs trained in official HTI courses.
DBAs operate from a restricted-access room at PIT São José dos Campos: 24h CCTV, biometric access, dedicated rack. No remote freelancers, no improvised workstations. Compliance that goes beyond internal policy.
Behavioral monitoring developed in-house. Detects anomalous ingestion patterns and access to protected objects — no third-party tool dependency.