Last updated: April 2026
HTI Tecnologia LTDA ("HTI", "we" or "our"), registered under CNPJ 00.342.598/0001-05, headquartered at Av. Paulista, 1106, São Paulo, SP, Brazil, is responsible for the processing of personal data collected through this website and the services provided.
This Privacy Policy describes how we collect, use, store and protect your personal information, in compliance with the Brazilian General Data Protection Law (LGPD — Law No. 13,709/2018).
We collect the following personal data:
• Contact data: name, role, company, corporate email, phone and message, voluntarily provided through the contact form.
• Browsing data: IP address, browser type, pages visited, date and time of access, collected automatically through cookies and similar technologies.
• Communication data: messages sent via WhatsApp or other service channels.
We use your data to:
• Respond to contact requests and commercial proposals
• Provide contracted services (Remote DBA, Health Check, Database Management, Emergency Support, AI consulting)
• Send relevant technical communications about contracted services
• Improve website browsing experience
• Comply with legal and regulatory obligations
• Ensure the security of our systems and managed database environments
The processing of your personal data is based on the following LGPD legal bases:
• Consent: when filling out the contact form or starting a WhatsApp conversation
• Contract execution: for the provision of contracted services
• Legitimate interest: for site improvements and technical communications
• Legal obligation: when required by law or regulation
We do not sell, rent or share your personal data with third parties for marketing purposes.
We may share data with:
• Service providers: hosting, monitoring and communication tools necessary for site and service operations
• Competent authorities: when required by law, court order or administrative procedure
• Contractual partners: exclusively when necessary for the execution of services contracted by the client
We adopt appropriate technical and organizational measures to protect your personal data, including:
• Data encryption in transit (TLS/SSL)
• Restricted access control with biometric authentication
• 24/7 NOC monitoring
• Controlled physical room with cameras and dedicated rack
• Internal information security policies
No freelancers or external professionals have access to client data in production environments.
Your personal data is stored for the time necessary to fulfill the purposes described in this policy or as required by law. Commercial contact data is retained for up to 5 years after the last contact. Contractual data follows applicable legal deadlines.
Under the LGPD, you have the right to:
• Confirm the existence of data processing
• Access your personal data
• Correct incomplete, inaccurate or outdated data
• Request anonymization, blocking or deletion of unnecessary data
• Request data portability
• Revoke consent at any time
To exercise these rights, contact us through the website form or service channels.
We use essential cookies for website operation and analytics cookies to understand browsing behavior. You can configure your browser to refuse cookies, but this may affect website functionality.
This policy may be updated periodically. We recommend that you consult it regularly. The date of the last update is indicated at the top of this page.
For questions about this policy or about the processing of your personal data, contact us through the channels available on the website.
HTI Tecnologia LTDA
Av. Paulista, 1106 — São Paulo, SP, Brazil
CNPJ: 00.342.598/0001-05